At Insequence, we understand the critical nature of your operations. You cannot afford to wait hours or days for a response from Technical Support; you need a live person at a moments notice to assist you through critical issues and questions. With that in mind, we have established a customer support team of qualified technicians. We provide our customers with 24×7 personalized, real-time support 365 days a year.
Insequence has implemented policies & procedures concerning accessing customer systems, making changes, and system maintenance responsibilities to minimize risk to production environments and ensure timely resolution of critical issues. Please visit the Support Links on this page to become familiar with these policies and procedures, along with the defining of the escalation process for critical issues.
Support Availability:
podívat se nyníUS OFFICE
24 x 7 x 365
615-459-8943 Ext 2
UK OFFICE
24 x 7 x 365
+44 186-952-0018
FRANCE OFFICE
24 x 7 x 365
+33 1 82 88 02 64
Holiday Support — Emergency Support
Insequence Support Department is now staffed 24 hours a day Sunday – Saturday with the exception of Dec. 24th, Dec. 25th, and Jan. 1st each year. Insequence supplies Support personnel on an On-Call basis for Emergency Support only on these holidays.
Phone: US & INTERNATIONAL: 615-459-8943
Email: support@insequence.com
Live Chat Support
Customer Portal